Is this installed and does it function properly? If you have a previous version of the software installed you will be prompted to uninstall it, click OK to automatically do this. Under XP, a possible workaround would be to delete all the Prefetch files located in the “C: You must have the latest version of the Hauppauge Software decoders and version 1. To correct this error, run the PVR48xxx. Contact Tech Support for more information. Here is where to find HCWClear:

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In the Performance section click on the Settings button, then the Advanced tab. This file is larger than the individual pieces, but should be easier to install since it is in one file.

Support: WinTV-PVR-150 and WinTV-PVR-500

Downloads and documentation are available at http: If you click on it you should be able to open the WinTV programs. This error message can indicate a problem with the Driver installation or a hardware malfunction. Installation CD Winrv 4. Also make sure that there are no other programs running that require overla, ie; Windows Media Player.

Hauppauge Support | WinTV-PVR and WinTV-PVR

This should get the video to display. Once you are at your desktop, double click on the link to the install application: There should be a fix for this in Service Pack2: To access that option, click hsuppauge hold right mouse button then go down to video out and uncheck Local Playback.


Once complete you may need to restart your computer, press ‘ OK ‘ to automatically restart your computer. Please click on the download link from your products support page, you will be given an option to Run or Save the file.

Right click on it and choose Set Affinity.

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If there are any resource issues with the WinTV card and any other device in the system, this would reassign the resources for the WinTV. Contact Tech Support for more information.

This error may also come hauuppauge if the Software Decoders have not been installed. To correct this error, run the PVR48xxx. Microsoft is aware of these types of issues with capture devices. It cannot capture the video directly.

It is usually a good idea to unplug the USB cable also.

Support: WinTV-PVR-USB2

This is a single file which includes the driver, the driver update, middleware, video decoder and WinTV v6 applications and all accessories. You will need to reboot the system during installation. If you get the same problem, the hardware may be defective and require repair. This error will only come up if the VFW drivers have been installed on the system.


Open WinTV and try adding a channel and see if the video and audio play. The only way to reset the device is to recycle the power to it by unplugging the unit from the power cable for a few seconds then re-plugging it.

Here is where to find HCWClear: After reconnecting the device, try installing the application. Make sure your graphics card supports Overlay.

Please contact our Tech Support Dept at techsupport hauppauge. If it is listed and there is a Yellow mark on it, this would indicate that the drivers would need to be reinstalled. Reinstall the software codecs.

This should only be tried as a last resort. If you are still unable to use the remote control, this may be a hardware problem and would require repair of the device.

Recycle gauppauge power to it by unplugging the unit from the power cable for a few seconds then re-plugging it. Most third party capture applications are looking to attach to a card or driver that supports uncompressed video recordings.