Delivery times may vary, especially during peak periods. Back to home page. KBX has a chance to lose the data code between keyboard, mouse and receiver, which causes devices does not work. Sell one like this. What can I do? Email to friends Share on Facebook – opens in a new window or tab Share on Twitter – opens in a new window or tab Share on Pinterest – opens in a new window or tab.
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My keyboard creates an unusual code when typing, how to fix it?
What is your global warranty on your products? If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver.
Keyboard and Mice (USB)
KBX has genijs chance to lose the data code between keyboard, mouse and receiver, which causes devices does not work. I do not read Spanish nor understand why the symbols on the keys do not appear on the screen.
See full item description. Try to change the battery first. But if the problem is the same, it is a hardware problem on the product. Skip to main content. Seller assumes all responsibility for this listing. Is there anything I can do? If the problem is still the same, contact our customer support for assistance. Lowell, Massachusetts, United States.
Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? Unfortunately, we do ob offer global warranty on our products.
Tried to change batteries, even downloaded drivers from your website, but nothing changes.
The mouse is kg detected. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. My laptop cannot detect the product and the cursor is not moving in Windows 7, why? If it doesn’t help, the product is broken. Jul 01, Please try to change a new battery first if needed.
Check if your device is a plug-n-play device or not. What can I do? Feedback We appreciate your feedback for your Genius product user experience Support geniusnet.
We appreciate your feedback for your Genius product user experience.
Genius KB-19e NB Keyboard
S so that means no driver is required always check that package contents. How to solve it? We have some problems with your product. Sell one like this.
Can you send me the driver? If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O.
Support Genius Keyboard
Use only one set of devices at a time. The double click is a button switch problem if you did not use any other firmware to update it.
Some devices have additional buttons and you need to install the driver, but for those ib, you do not need to install the driver if you do not want to use the additional buttons.
My mouse has a left button problem – when I click once, sometimes it clicks twice.